Customer Service

Do you have a question, concern or comment about water service?  If so, please call our customer service at (520) 879-7474, or by email at:

Hours of operation:  7:00 a.m. – 4:00 p.m.

Calls between the hours of 4:01 p.m. – 6:59 a.m. will be considered an after hour / emergency call.  Additional charges will apply during these hours which are detailed on our Tariff listed below.

Please call (520) 591-3178 to place an after hour / emergency call.

For purposes of FWC’s emergency phone / after hours service call policy, an emergency is defined as the existence of an obvious hazard to the safety or health of the customer or the general population.

Payments can be made at the FICO Admin Office:  Monday – Thursday, 8:00 a.m – 5:00 p.m. and on Fridays from 7:00 a.m – 4:00 p.m.

Farmers Water Co. will be closed on the following dates for 2020

01/1/2020 – Closed

04/10/2020 – Closing at 11:00 a.m.

05/22/2020 – Closing at 11:00 a.m.

05/25/2020 – Closed

07/03/2020- Closed

09/04/2020 – Closing at 11:00 a.m.

09/07/2020 – Closed

11/25/2020 – Closing at 11:00 a.m.

11/26/2020 – Closed

11/27/2020 – Closed

12/24/2020 – Closed

12/25/2020 – Closed

12/31/2020 – Closed

01/01/2021 – Closed

Request Forms

Download, complete form and submit by one of the following ways:

Email to:
Fax to:  (520)791-2853
Mail to: 1525 E. Sahuarita Rd., Sahuarita, AZ  85629

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Public Notice

2018 Public Notice
If you have additional questions concerning the 2018 Public notice please visit

About Your Sewer Invoice

Pima County Regional Wastewater Reclamation Department determines your sewer charge.  All questions regarding these charges should be directed to them.

Pima County Wastewater Reclamation Department Customer Service
201 N. Stone, 5th Floor
Tucson, AZ 85701
Phone:  (520) 724-6609
Fax:  (520) 770-4153